New case

Unusual ACH credit — Maria Gonzalez

44Open

Why

ACH in · amount vs. 90-day averagev444
ValueNormalThresholdPoints
ACH in$1,640 · 2.3×$710> 2× average+44
OriginatorGonzalez Farms—any—
Originator history22 months—< 3 months adds 25—

Proposed

HClearConsistent with historyConfidence90

Credit of $1,640 from Gonzalez Farms, which has paid this customer every two weeks for 22 months. It is 2.3× the 90-day average and matches the originator's quarterly bonus run (also paid Jul 10). No other unusual activity.

6 steps
  1. Read the alert and the rule that fired
  2. Pulled 12 months of the customer's activity
  3. Compared to the customer's normal and to peers
  4. Checked prior alerts, cases, SARs and CTRs
  5. Checked counterparties
  6. Drafted the decision and reason
Hickory · Oct 9 · rule v4

Transactions

Oct 9Payroll · Gonzalez FarmsACH$1,640
Sep 25Payroll · Gonzalez FarmsACH$710
Jul 10Bonus · Gonzalez FarmsACH$1,558