New case

Unusual ACH credit — Grace Kim

38Open

Why

ACH in · amount vs. 90-day averagev438
ValueNormalThresholdPoints
ACH in$2,950 · 2.1×$1,400> 2× average+38
OriginatorValley Unified SD—any—
Originator history42 months—< 3 months adds 25—

Proposed

HClearConsistent with historyConfidence90

Credit of $2,950 from Valley Unified SD, which has paid this customer every two weeks for 42 months. It is 2.1× the 90-day average and matches the originator's quarterly bonus run (also paid Jul 10). No other unusual activity.

6 steps
  1. Read the alert and the rule that fired
  2. Pulled 12 months of the customer's activity
  3. Compared to the customer's normal and to peers
  4. Checked prior alerts, cases, SARs and CTRs
  5. Checked counterparties
  6. Drafted the decision and reason
Hickory · Oct 10 · rule v4

Transactions

Oct 9Payroll · Valley Unified SDACH$2,950
Sep 25Payroll · Valley Unified SDACH$1,400
Jul 10Bonus · Valley Unified SDACH$2,803