New case

Unusual ACH credit — Ivy Nguyen

41Open

Why

ACH in · amount vs. 90-day averagev441
ValueNormalThresholdPoints
ACH in$3,050 · 2.2×$1,390> 2× average+41
OriginatorCity of Fresno—any—
Originator history27 months—< 3 months adds 25—

Proposed

HClearConsistent with historyConfidence90

Credit of $3,050 from City of Fresno, which has paid this customer every two weeks for 27 months. It is 2.2× the 90-day average and matches the originator's quarterly bonus run (also paid Jul 10). No other unusual activity.

6 steps
  1. Read the alert and the rule that fired
  2. Pulled 12 months of the customer's activity
  3. Compared to the customer's normal and to peers
  4. Checked prior alerts, cases, SARs and CTRs
  5. Checked counterparties
  6. Drafted the decision and reason
Hickory · Oct 10 · rule v4

Transactions

Oct 9Payroll · City of FresnoACH$3,050
Sep 25Payroll · City of FresnoACH$1,390
Jul 10Bonus · City of FresnoACH$2,898